Fatma M

customer care

8 tips on how to handle angry customers without losing your cool

Hi there, reader! :) This article presents some tips on how you can handle those customers who are a little more difficult to handle, based on my own experience. Whether you're planning to chat or write emails, below are my top suggestions on how to create the best interaction with your customers, even if they are not so nice. 1. Don't take it personally One of the most difficult tasks in…