Razvan Alexa

How to Outsource IT Support The Right Way

What if your hardware or software stops working? How quickly can you recover? Do you have a data loss contingency plan? Are your networks secure?  Your answers will mostly depend on whether or not you have an IT support department. Businesses are becoming increasingly reliant on technology to stay competitive, and having a team to manage your systems ensures that operations run smoothly. It’s a…


How to Outsource Live Chat The Right Way

In order to stay competitive and keep customers satisfied, businesses with an online presence must be able to provide live chat services around the clock. That’s easier said than done when it means employing an internal support team. This is where outsourcing comes in. Handing over your live chat needs to a third-party vendor has several benefits.  Before we look into them, let’s take a moment to…


How to Outsource Data Entry The Right Way

Given the monotonous and repetitive nature of data entry, it should come as no surprise that the function is a popular candidate for outsourcing. Growing businesses have an urgent need for an efficient and reliable way to manage their digital information, and internal resources are better off being put towards core competencies. Let’s take a closer look at what there is to gain from outsourcing…


Intelligent Bee Rated by Clutch as one of Romania’s top Non-Voice BPO and Back Office Service Providers for 2020

    We just received exciting news here at Intelligent Bee! Clutch analyst Emily Koch just called our founder to let us know that Intelligent Bee is again listed as one of Romania’s top non-voice BPO and back office services providers! Customer support is more important than ever for businesses to stay on top of trends. That is why we’re thrilled that Clutch labeled us as one of the top non voice…